Privacy Policy

AVFOX ("we", "us", "our") operates avfox.in. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our store or make a purchase. By using our website, you consent to the practices described here.

Information We Collect

Information you provide: name, email address, phone number, billing and shipping address, and order details when you make a purchase or contact us.
Payment information: payments are processed by secure third-party payment gateways. We do not store your full card or banking details on our servers.
Automatically collected information: device, browser, IP address, and browsing activity collected through cookies and similar technologies to help our site function and improve.

How We Use Your Information

To process, fulfil, and deliver your orders.
To provide customer support and respond to your enquiries.
To send order updates and, with your consent, marketing communications about deals and new products.
To detect and prevent fraud and to comply with legal obligations.
To improve our website, products, and services.

Sharing Your Information

We do not sell your personal information. We share it only as necessary with:

Logistics and courier partners to deliver your orders.
Payment gateways and financial institutions to process payments.
Service providers that help us operate our store (such as our e-commerce platform).
Authorities where required by law.

Cookies

We use cookies to keep your cart working, remember preferences, and understand how our site is used. You can control cookies through your browser settings, though disabling them may affect site functionality.

Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent for marketing at any time. To exercise these rights, contact us using the details below.